LOST, STOLEN, OR DAMAGED EBT CARD
You must report a lost, stolen or demagnetized EBT card immediately. Call customer service right away at (877) 328-9677. Wait through two card number prompts without entering your EBT card number and you will hear a prompt to report your card as lost or stolen. Once reported, your EBT card is disabled and you are told how to get a new card. Call customer service as soon as possible! If someone uses your card and PIN number to get benefits, before you report it lost or stolen, these benefits will not be replaced. A new card will be issued right away so you will receive it in three business days.
You can also manage your EBT Account at the client EBT website: www.ebt.ca.gov