2. Non Emergency
Application: You have the right to apply in your own language and to turn in a written application on the day you go in. If someone tells you to come back to submit the application, you may insist on filing an application that same day.
It is best to fill out the application form as completely as you can, but you only need to fill out your name, address and signature to file an application. Once you turn in your application, you will be given an interview with an eligibility worker.
You can call (916) 874-2072 to have an application mailed to you; fill it out and send it in by mail, or have someone else turn it in for you. You will still have to be interviewed either by phone or in the office depending on your situation. Phone interviews can be scheduled to make it easier for you to finish the application.
You can also apply online at www.mybenefitscalwin.org.
Interview: You may bring someone along to help you. You may be asked to sign a form making them your “authorized representative,” but you do not have to. You will go over the application you filled out and will be asked for additional information.
You should be given a list of documents that you will need to complete the application process. You may be given ten days to turn in the documents. If you do not have all the necessary documents, you or someone you know may sign a statement explaining why not.
You may be able to receive benefits while you continue to gather the required information. The eligibility worker should help you get some of your missing papers.
If everyone in your household is disabled or over 60 years of age you may request either that an eligibility worker be sent to your home at a time you agree to or that you be interviewed by phone. A worker may also visit or phone you if no adult in your household can go to the office for good reasons such as illness or disability.
Next steps: If you are asked to mail additional papers to the County office, ask the worker for a stamped envelope addressed to him or her. If you take in papers, get a receipt.
Keep your own copy of all the paperwork. If you need help and your worker is not available, the worker of the day or a supervisor should help you.
Within 30 days of applying, the County office must either mail you an EBT card and PIN number and a notice of approval or inform you in writing that you do not qualify and the reason why not.
If you are denied CalFresh, and believe you are eligible, request a hearing or call a legal aid organization right away. (see Hearings.)